dd111 Terms and Conditions

1 General Information and Acceptance

These terms and conditions ("Terms") define the agreement between dd111 ("we", "our", "platform") and its users ("user", "you"). By accessing the dd111 website, registering, or using any service, you are giving your full consent to these Terms.

These Terms are written in Bengali and apply to users in Bangladesh. If you do not agree with any part of these Terms, you are requested to stop using dd111's services.

2 Eligibility and Age Requirement

dd111's services are only for those who meet the following eligibility criteria:

• You must be at least 21 years of age ("for those aged 21 and above only").
• You are using this platform voluntarily and for entertainment purposes.
• You are legally permitted to use online gaming platforms in Bangladesh.
• You do not reside in a country or region where such services are completely prohibited.
• You have only one active account.

3 Account Registration and Management

3.1 Registration Process

To open an account at dd111, you must provide accurate, complete and up-to-date personal information. Providing false information may result in account cancellation and funds being withheld.

3.2 One Person One Account

Only one account is permitted per person. If multiple accounts are operated by the same person — using the same name, address, phone number, payment method or device — they will be considered duplicate accounts and all accounts may be closed.

3.3 Password and Security

You are solely responsible for keeping your account login details confidential. You should not share your password with any third party. If you suspect unauthorized access to your account, notify our support team immediately.

3.4 Identity Verification (KYC)

To ensure security and prevent fraud, dd111 may conduct a Know Your Customer (KYC) verification process at any time. This process may require submission of a national identity card, passport, utility bill or other documents. Withdrawals may be temporarily suspended until verification is complete.

4 Deposits and Withdrawals

4.1 Deposit Rules

To deposit funds at dd111, you can use bKash, Nagad, Rocket and bank transfer. The minimum deposit amount is ৳100 (for each method). You must use a payment method registered in your own name — third-party payments will not be accepted.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 15 minutes to 2 hours. For bank transfers, the time may vary depending on banking hours.

• Account verification must be complete before withdrawals.
• Withdrawals may be held if active bonus wagering has not been completed.
• dd111 reserves the right to temporarily suspend withdrawals if fraudulent activity is suspected.
• The withdrawal method generally needs to match the deposit method.

4.3 Currency

All transactions at dd111 are conducted in Bangladeshi Taka (BDT / ৳). A conversion fee may apply for foreign currencies.

5 Bonuses and Promotions

5.1 Welcome Bonus

dd111 offers new users a 100% first-deposit bonus of up to ৳10,000. Accepting this bonus requires completing a 20x wagering requirement.

5.2 Bonus Terms

• Wagering must be completed within the set time from the date the bonus is issued.
• Each bonus code can only be used once.
• Another bonus cannot be added while one bonus is active.
• The bonus contribution for bets on certain games may differ — details are stated in each bonus offer's description.
• dd111 reserves the right to cancel a bonus if evidence of promotion abuse or manipulation is found.
• VIP members — Bronze, Silver and Gold — receive additional weekly cashback benefits.

6 Betting and Gaming Rules

6.1 General Gaming Rules

All games available at dd111 — slots, live casino, sports betting, fishing games and others — have their own rules which are displayed before the game starts. Read the rules of each game carefully.

6.2 Betting Limits

Specific minimum and maximum bet limits apply for each game and betting market. These limits are clearly stated in the game interface.

6.3 Technical Issues

If the outcome of a game is affected by a technical error, server disruption or software problem, that round will be declared void and the bet amount will be refunded. dd111 reserves the right to void any unusual winnings resulting from a "wrong payout" or system error.

7 Prohibited Activities

The following activities are strictly prohibited at dd111:

• Money laundering or any other illegal financial activity.
• Playing games using bots, automated software, artificial intelligence or any other automation tool.
• Creating multiple accounts to abuse the bonus system (bonus hunting).
• Attempting to access another user's account.
• Attempting to tamper with the platform's code, software or infrastructure.
• Operating an account under a false identity.
• Harassing, threatening or behaving offensively toward other users.
• Collusion or match-fixing.

8 Account Closure and Suspension

8.1 Closure at User Request

You can contact our support team at any time to permanently or temporarily close your account. A self-exclusion process is available as part of responsible gaming.

8.2 Closure by dd111

dd111 may suspend or close an account without notice in the following circumstances:

• Violation of any clause of these Terms.
• Failure to complete identity verification.
• Suspicion of fraud or forgery.
• If a complaint against another user is proven.
• Direction from a regulatory authority.

9 Privacy and Personal Data

dd111 is firmly committed to protecting users' personal data. Details of how your information is collected, stored and used can be found in our Privacy Policy.

In brief: we do not sell your data to third parties. Data is used only to provide services, ensure security and meet legal obligations. All your transactions are secured by SSL encryption.

10 Limitation of Liability

dd111 is an entertainment platform. We are always committed to providing a safe and reliable service, however our liability is limited in the following areas:

• Technical issues beyond our control (internet disruption, power outage, third-party software problems).
• Unforeseen circumstances or force majeure events.
• Loss resulting from the user's own carelessness or sharing of a password.

There is always a risk of financial loss in gambling. dd111 does not guarantee any winnings. Only bet an amount whose loss would have no negative impact on your financial situation.

11 Changes and Updates to Terms

dd111 reserves the right to change, amend or update these terms and conditions at any time. Users will be notified of significant changes by email or through the platform.

Continued use of the platform after changes will be taken as your acceptance of the new terms. Please visit this page regularly.

12 Contact and Support

If you have any questions or complaints about these terms and conditions, please contact our support team. We are ready to provide support in Bengali seven days a week, 24 hours a day.

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali.